DK
Dini K

1 reviews | Active since Nov 2018

28 Apr 2021, 10:37

Travelstart is ****

For some reason they couldn't process my payment. Only saw that email couple of hours later, because they give you a time limit to try rectify with your bank. I'm trying to make the payment now, they are saying "payment time has expired" there's no way of contacting them, as their number takes you straight to their bot, they have a whatsapp chat. But even that is not working because nobody gets back to you. They are now officially a ****ty service in my books. I wouldn't recommend them to anyone. They can go to hell.

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Replies (1)
Travelstart
Travelstart's reply28 Apr 2021, 12:11
Official
Hi Dini, 

Thank you for taking my call.

As discussed I have checked the booking and can see that the card details were not entered correctly.  I have also checked to ensure that the flight and fare is still valid and have sent the updated link to you.

Please check the details before entering the card.

Wishing you a wonderful day further.

Kind Regards,
Melissa