Travelstart - International flight with BA - Disgusting, Cheating and Despicable

TRAVELSTART ARE DISGUSTING AND DEPLORABLE My mother lives in Toronto. She is is an 80 year old with Dementia, a cancer survivor and has a disability (voice prosthesis). She desperately needed me to come to Canada to fetch her as the pandemic was getting worse and Canada forgot about their elderly. I booked a flight via Travelstart to Canada for early October flying with British Airways. I used the last savings we had to try to help my mother. Any human being with do the same. Now, British Airways have advised not to travel to Canada due to a pending lockdown and changes to restrictions allowing people to enter. On Friday I app**** to British Airways for a future travel voucher. They declined and said I have to apply to Travelstart. I did so. Travelstart have just informed me that British Airways do not provide future travel vouchers booked via them. Travelstart have confirmed I will receive R2000 in refund due to a cancellation. Why was this information not provided in clear, transparent terms before I wasted savings of R15000 on a flight to Canada. Why is this company so disgusting and evil and mean spirited to people at a time of crisis. I beg you…. DO NOT USE TRAVELSTART. THIS IS A COMPANY THAT MUST SHUTDOWN. THEIR LEADERSHIP AND STAFF ARE DEPLORABLE AND THEY DESERVE HARDSHIP. I will fight this and I will take this further.