MH
Michael H
1 reviews | Active since Jan 2010
28 Jun 2021, 14:07
TravelStart - impossible to contact
TravelStart makes it easy to book BUT then it's impossible to contact them and they don't respond to the Web Contact forms they do offer.
> They landline number tells you to use whatsapp or their website forms > Their Whatsapp bot has only very superficial info and tells you to make use of the website forms > They don't respond to request using their website forms
I need help and they make it impossible to get help!?
Helpful (0)
Replies (2)0
Replies (2)
Travelstart's replyOfficial
28 Jun 2021, 17:55Hi Michael,
Thank you for reaching out to us.
I have tried to call you to no avail. Please can you send me an email to *** so that we can assist you. Our WhatsApp agents are ready to assist our passengers as we have 10 agents on whatsapp per 5 passengers at a time. I have checked the booking and do not see a client contact form completed. Please can you redo the client contact form and choose the correct request to change.
Kind Regards,
Melissa
Thank you for reaching out to us.
I have tried to call you to no avail. Please can you send me an email to *** so that we can assist you. Our WhatsApp agents are ready to assist our passengers as we have 10 agents on whatsapp per 5 passengers at a time. I have checked the booking and do not see a client contact form completed. Please can you redo the client contact form and choose the correct request to change.
Kind Regards,
Melissa
Travelstart's reply28 Jun 2021, 17:55
Official
Hi Michael,
Thank you for reaching out to us.
I have tried to call you to no avail. Please can you send me an email to *** so that we can assist you. Our WhatsApp agents are ready to assist our passengers as we have 10 agents on whatsapp per 5 passengers at a time. I have checked the booking and do not see a client contact form completed. Please can you redo the client contact form and choose the correct request to change.
Kind Regards,
Melissa
Thank you for reaching out to us.
I have tried to call you to no avail. Please can you send me an email to *** so that we can assist you. Our WhatsApp agents are ready to assist our passengers as we have 10 agents on whatsapp per 5 passengers at a time. I have checked the booking and do not see a client contact form completed. Please can you redo the client contact form and choose the correct request to change.
Kind Regards,
Melissa
Travelstart's replyOfficial
29 Jun 2021, 17:01Hi Michael,
I will assist you via emaiL, as the contact number I call keeps cutting as if we have been blocked.
Kind Regards,
Melissa Eksteen
I will assist you via emaiL, as the contact number I call keeps cutting as if we have been blocked.
Kind Regards,
Melissa Eksteen
Travelstart's reply29 Jun 2021, 17:01
Official
Hi Michael,
I will assist you via emaiL, as the contact number I call keeps cutting as if we have been blocked.
Kind Regards,
Melissa Eksteen
I will assist you via emaiL, as the contact number I call keeps cutting as if we have been blocked.
Kind Regards,
Melissa Eksteen