DM
Dimakatso M
1 reviews | Active since Nov 2017
31 Aug 2021, 13:20
TRAVELSTART I WANT MY MONEY
Travel start are a ***** the prices they advertise are not what you actual pay for. I been trying to destination with no luck if I don't get any respond by end of today can I get my full refund. Even their WhatsApp number is a ***** , you call their center with the number they provided with no luck. Who runs business without a call Centre unless they are *****. CAN SOMEONE PLEASE GET BACK TO ME REF NO : ZA***6
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Travelstart's replyOfficial
31 Aug 2021, 14:31Hi Dimakatso,
Thank you for taking my call.
I have checked the booking as discussed and have sent a message to the team to escalate the auth release back to the bank. The payment did not go through successfully as the airline is currently having an increase of traffic on their sight and they are meant to be collecting the payment.
You will need to make a new booking as the funds pending will be released back to the card.
Wishing you a wonderful day further.
Kind Regards,
Melissa Eksteen
Thank you for taking my call.
I have checked the booking as discussed and have sent a message to the team to escalate the auth release back to the bank. The payment did not go through successfully as the airline is currently having an increase of traffic on their sight and they are meant to be collecting the payment.
You will need to make a new booking as the funds pending will be released back to the card.
Wishing you a wonderful day further.
Kind Regards,
Melissa Eksteen
Travelstart's reply31 Aug 2021, 14:31
Official
Hi Dimakatso,
Thank you for taking my call.
I have checked the booking as discussed and have sent a message to the team to escalate the auth release back to the bank. The payment did not go through successfully as the airline is currently having an increase of traffic on their sight and they are meant to be collecting the payment.
You will need to make a new booking as the funds pending will be released back to the card.
Wishing you a wonderful day further.
Kind Regards,
Melissa Eksteen
Thank you for taking my call.
I have checked the booking as discussed and have sent a message to the team to escalate the auth release back to the bank. The payment did not go through successfully as the airline is currently having an increase of traffic on their sight and they are meant to be collecting the payment.
You will need to make a new booking as the funds pending will be released back to the card.
Wishing you a wonderful day further.
Kind Regards,
Melissa Eksteen