RS
RINESH S

1 reviews | Active since Jan 2018

03 Sept 2018, 12:14

TRAVELSTART HELP RESOLVE MATTER WITH KULULA

IVE BOOKED FLIGHTS WITH TRAVEL START, THERE HAS BEEN ONGOING ISSUES WITH THE PATHETIC SERVICE FROM KULULA, THERE HAS BEEN NO POSITIVE FEEDBACK RESOLVING THE MATTER AND REFUNDING MY MONEY, REGARDLESS OF IT BEING KULULA, TRAVEL START NEEDS TO HAVE THE MATTER RESOLVED AS THE BOOKING HAS BEEN DONE VIA THEM, THEY HAVE BEEN CONTACTING AND TRYING TO ASSIST, BUT THE SITUATION REMAINS STAGNANT

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Replies (2)
Travelstart
Travelstart's reply03 Sept 2018, 12:37
Official

Good day

Thank you for your feedback.

Please provide us with your Travelstart booking reference number in order to follow up with our refunds department.

Regards

Tracey

Travelstart
Travelstart's reply03 Sept 2018, 14:28
Official

Hi Rinesh

Thank you for taking my call.

As discussed to request to a detail report from the Police / Traffic Department and forward the report onto our refunds department of which we will then try and submit a refund through the airline.

Regards

Tracey