WM
William M

1 reviews | Active since Apr 2014

23 Jan 2019, 05:47

Travelstart ****ed up service!

I booked a return flight to PE FROM CPT, via travelstart, paid for my tickets then when i got the confirmation, saw that i had to fly to OR Tambo first, layover of bout 8 hours, then on the same day going to OR TAMBO, from PE, 2 hour layover before i fly back to CPT, thats not the icing on the cake, I still did not get hold of anyome at travelstart up till now! I am furious!

0
Replies (2)
Travelstart
Travelstart's reply23 Jan 2019, 08:42
Official
Dear William

we will contact you shortly.

With kind regards,
***nor at Travelstart
Travelstart
Travelstart's reply23 Jan 2019, 08:54
Official
Dear William, 

thank you for taking my call. 

We are sorry that you feel Travelstart is at fault for the flights you selected. As advised you are given three chances before adding your payment information to review the flight information again.

As advised the only available flight on this selected routing is at 09:40am today and you are unable to use the flight because of the time.

With thanks, 
***nor at Travelstart