BS
Bryan S
1 reviews | Active since Aug 2013
21 Jan 2020, 09:32
Travelstart frustration
Booked flights from South Africa to London on Travelstart website and unknowingly was billed in Saudi Riyals at double the price.!! No luck with agents and cannot get contact with management! Been at it for three days going around in circles.
Helpful (0)
Replies (3)0
Replies (3)
Travelstart's replyOfficial
21 Jan 2020, 10:46Dear Bryan,
Thank you for taking the time to provide your feedback, and we are sorry to hear you were not pleased with the service received.
Could you kindly send us a private message with your Travelstart booking reference as well as your contact details in order for us to assist you with your query.
As soon as we receive your details, one of our team members will be in contact within 24 hours.
Regards,
The Travelstart Team
Thank you for taking the time to provide your feedback, and we are sorry to hear you were not pleased with the service received.
Could you kindly send us a private message with your Travelstart booking reference as well as your contact details in order for us to assist you with your query.
As soon as we receive your details, one of our team members will be in contact within 24 hours.
Regards,
The Travelstart Team
Travelstart's reply21 Jan 2020, 10:46
Official
Dear Bryan,
Thank you for taking the time to provide your feedback, and we are sorry to hear you were not pleased with the service received.
Could you kindly send us a private message with your Travelstart booking reference as well as your contact details in order for us to assist you with your query.
As soon as we receive your details, one of our team members will be in contact within 24 hours.
Regards,
The Travelstart Team
Thank you for taking the time to provide your feedback, and we are sorry to hear you were not pleased with the service received.
Could you kindly send us a private message with your Travelstart booking reference as well as your contact details in order for us to assist you with your query.
As soon as we receive your details, one of our team members will be in contact within 24 hours.
Regards,
The Travelstart Team
Travelstart's replyOfficial
21 Jan 2020, 13:39Dear Bryan,
Thank you for sending us your information. One of our team members will be in contact within 24 hours, to discuss your query.
We would like to thank you for your patience and we do apologize for any inconvenience caused.
Kind regards,The Travelstart Team
Thank you for sending us your information. One of our team members will be in contact within 24 hours, to discuss your query.
We would like to thank you for your patience and we do apologize for any inconvenience caused.
Kind regards,The Travelstart Team
Travelstart's reply21 Jan 2020, 13:39
Official
Dear Bryan,
Thank you for sending us your information. One of our team members will be in contact within 24 hours, to discuss your query.
We would like to thank you for your patience and we do apologize for any inconvenience caused.
Kind regards,The Travelstart Team
Thank you for sending us your information. One of our team members will be in contact within 24 hours, to discuss your query.
We would like to thank you for your patience and we do apologize for any inconvenience caused.
Kind regards,The Travelstart Team
BS
Bryan S's updateReviewer Update
21 Jan 2020, 14:12Will this response be from someone in management / authority or yet another consultant?
BS
Bryan S's update21 Jan 2020, 14:12
Reviewer Update
Will this response be from someone in management / authority or yet another consultant?