DH
David H
1 reviews | Active since Apr 2021
19 Apr 2021, 13:28
Travelstart - don’t use
Will only be using travel start for price comparisons. Absolute terrible customer service. Make sure your automation and time responses are working before you switch them on.
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Replies (1)
Travelstart's replyOfficial
19 Apr 2021, 14:42Hi David,
We appreciate you taking the time to share your feedback and regret to hear you are not pleased with the service provided and time response.
We are currently receiving high volumes of booking queries so there is a delay in responding to our customers. Please be assured we have all agents assisting and responding to all our customers reaching out to us as quickly as efficiently as possible.
I've searched using your name and surname as well as email address provided and unable to locate a booking.
The number you have provided I will give you a call on, to address any concerns and booking queries you have.
Kind Regards,
Marcelle
We appreciate you taking the time to share your feedback and regret to hear you are not pleased with the service provided and time response.
We are currently receiving high volumes of booking queries so there is a delay in responding to our customers. Please be assured we have all agents assisting and responding to all our customers reaching out to us as quickly as efficiently as possible.
I've searched using your name and surname as well as email address provided and unable to locate a booking.
The number you have provided I will give you a call on, to address any concerns and booking queries you have.
Kind Regards,
Marcelle
Travelstart's reply19 Apr 2021, 14:42
Official
Hi David,
We appreciate you taking the time to share your feedback and regret to hear you are not pleased with the service provided and time response.
We are currently receiving high volumes of booking queries so there is a delay in responding to our customers. Please be assured we have all agents assisting and responding to all our customers reaching out to us as quickly as efficiently as possible.
I've searched using your name and surname as well as email address provided and unable to locate a booking.
The number you have provided I will give you a call on, to address any concerns and booking queries you have.
Kind Regards,
Marcelle
We appreciate you taking the time to share your feedback and regret to hear you are not pleased with the service provided and time response.
We are currently receiving high volumes of booking queries so there is a delay in responding to our customers. Please be assured we have all agents assisting and responding to all our customers reaching out to us as quickly as efficiently as possible.
I've searched using your name and surname as well as email address provided and unable to locate a booking.
The number you have provided I will give you a call on, to address any concerns and booking queries you have.
Kind Regards,
Marcelle