Travelstart doesn’t care about customers, they just want your money.

Worst travel agency ever! My dad paid R10000 for 4 tickets to Cape Town last year, we were then hit with a hard lockdown when it was our time to travel. We never used those tickets and now in order to change the tickets they want us to pay an additional R10000!??? How is it fair when they never even used our original tickets in the first place. I would understand a small increase on the ticket prices but they basically want us to buy new tickets on top of the the already bought tickets!!! I’ve been asking them to call me for a while now and guess what? They haven’t. I want to speak to a person instead of being redirected to a contact form on the website. Travelstart, my patience is wearing thin with you guys! Make a plan to call me or refund my dad his money (and I mean the whole R10000).