KX
Kerry X

1 reviews | Active since Aug 2022

01 Aug 2022, 20:28

Travelstart does not respond to refund queries

Travelstart do not respond to numerous online contact form requests, don’t answer their phone nor reply to emails. I took airline liquidation protection when I bought (paid via eft) a Kulula return ticket through Travelstart on 3 April. It is 4 months later and I am still waiting for a response and have not received my refund.

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Replies (1)
KX
Kerry X's update14 Dec 2022, 06:55
Reviewer Update
Just an update, Travelstart have still not refunded the flight ticket - even though I took airline liquidation protection in March 2022 - the email address help@Travelstart bounces back with ‘this email address is no longer in use’.
Travelstart are uncontactable when you want a refund.