RR
Renee R
1 reviews | Active since Dec 2014
27 Mar 2020, 10:43
Travelstart does not respond on any platform
Cannot get any feedback on my booking except automated responses or online forms that I receive no reply on No link for online chat except a technical support Other link was a paid service Telephone lines advise to do online chat which I am willing to do if I can reach someone I have been patient for days - my travel date is 2 April, but I want to sort this out now and getting frustrated
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Replies (1)
Travelstart's replyOfficial
27 Mar 2020, 10:58Good morning Renee
Please be advised that we’re doing what we can to get back to our customers as quickly as possible but can’t prevent that waiting times are long.
We are currently prioritising bookings by departure date but rest assured that we will get to your booking as soon as possible.
Please note, our chat service is available daily from 08:00 - 20:00.
You can visit our website and click on the chat bubble on the bottom left corner.
https://www.travelstart.co.za/
We thank you for your patience during this difficult time and we do apologise for the inconvenience caused.
Kind regards,
The Travelstart Team
Please be advised that we’re doing what we can to get back to our customers as quickly as possible but can’t prevent that waiting times are long.
We are currently prioritising bookings by departure date but rest assured that we will get to your booking as soon as possible.
Please note, our chat service is available daily from 08:00 - 20:00.
You can visit our website and click on the chat bubble on the bottom left corner.
https://www.travelstart.co.za/
We thank you for your patience during this difficult time and we do apologise for the inconvenience caused.
Kind regards,
The Travelstart Team
Travelstart's reply27 Mar 2020, 10:58
Official
Good morning Renee
Please be advised that we’re doing what we can to get back to our customers as quickly as possible but can’t prevent that waiting times are long.
We are currently prioritising bookings by departure date but rest assured that we will get to your booking as soon as possible.
Please note, our chat service is available daily from 08:00 - 20:00.
You can visit our website and click on the chat bubble on the bottom left corner.
https://www.travelstart.co.za/
We thank you for your patience during this difficult time and we do apologise for the inconvenience caused.
Kind regards,
The Travelstart Team
Please be advised that we’re doing what we can to get back to our customers as quickly as possible but can’t prevent that waiting times are long.
We are currently prioritising bookings by departure date but rest assured that we will get to your booking as soon as possible.
Please note, our chat service is available daily from 08:00 - 20:00.
You can visit our website and click on the chat bubble on the bottom left corner.
https://www.travelstart.co.za/
We thank you for your patience during this difficult time and we do apologise for the inconvenience caused.
Kind regards,
The Travelstart Team