AR
Abigail R
1 reviews | Active since Jan 2019
09 Jan 2019, 08:30
Travelstart debited my account
I booked tickets with Travelstart at the end of 2018. I made payments and everything was successful. However, two days later I was was debited for two more payments. I queried these deductions and to date I have not been assisted with a proper explanation. I keep being informed that they will get back to me. I am appalled at this matter. It was my first time using Travelstart and I would not recommend them to anyone!
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Travelstart's replyOfficial
09 Jan 2019, 12:27Hi Abigail De Ruiter
Thank you for taking the time to provide feedback and we do apologize for the long wait in getting this issue resolved.
As per our telephone conversation, one of our payments consultants have responded to your email sent earlier today. Please feel free to respond to them if you have any further questions or concerns.
Once again we do apologize for the inconvenience caused, and trust that your query has now been resolved.
Kind regards,
Melony at Travelstart
Thank you for taking the time to provide feedback and we do apologize for the long wait in getting this issue resolved.
As per our telephone conversation, one of our payments consultants have responded to your email sent earlier today. Please feel free to respond to them if you have any further questions or concerns.
Once again we do apologize for the inconvenience caused, and trust that your query has now been resolved.
Kind regards,
Melony at Travelstart
Travelstart's reply09 Jan 2019, 12:27
Official
Hi Abigail De Ruiter
Thank you for taking the time to provide feedback and we do apologize for the long wait in getting this issue resolved.
As per our telephone conversation, one of our payments consultants have responded to your email sent earlier today. Please feel free to respond to them if you have any further questions or concerns.
Once again we do apologize for the inconvenience caused, and trust that your query has now been resolved.
Kind regards,
Melony at Travelstart
Thank you for taking the time to provide feedback and we do apologize for the long wait in getting this issue resolved.
As per our telephone conversation, one of our payments consultants have responded to your email sent earlier today. Please feel free to respond to them if you have any further questions or concerns.
Once again we do apologize for the inconvenience caused, and trust that your query has now been resolved.
Kind regards,
Melony at Travelstart