AP
Antoinette P
1 reviews | Active since Oct 2020
20 Jul 2021, 12:39
TRAVELSTART CUSTOMER SERVICE
Worse travel agent customers service ever. No direct contact with a person to talk to. Refunds for each airline is unclear and they have internal miscommunication on process. They totally lost my business for good.
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Replies (1)
Travelstart's replyOfficial
20 Jul 2021, 17:08Hi Antoinette,
Thank you for taking my call.
It was so lovely to chat to you. I completely understand about wanting to surround yourself with family at the moment. I am so sorry that you had such a tough time getting through to us, but I am so happy that you have been assisted.
Please drop me mail when you need any further assistance.
Wishing you a good day lots of hugs and so much love.
Kind Regards,
Melissa
Thank you for taking my call.
It was so lovely to chat to you. I completely understand about wanting to surround yourself with family at the moment. I am so sorry that you had such a tough time getting through to us, but I am so happy that you have been assisted.
Please drop me mail when you need any further assistance.
Wishing you a good day lots of hugs and so much love.
Kind Regards,
Melissa
Travelstart's reply20 Jul 2021, 17:08
Official
Hi Antoinette,
Thank you for taking my call.
It was so lovely to chat to you. I completely understand about wanting to surround yourself with family at the moment. I am so sorry that you had such a tough time getting through to us, but I am so happy that you have been assisted.
Please drop me mail when you need any further assistance.
Wishing you a good day lots of hugs and so much love.
Kind Regards,
Melissa
Thank you for taking my call.
It was so lovely to chat to you. I completely understand about wanting to surround yourself with family at the moment. I am so sorry that you had such a tough time getting through to us, but I am so happy that you have been assisted.
Please drop me mail when you need any further assistance.
Wishing you a good day lots of hugs and so much love.
Kind Regards,
Melissa