TRAVELSTART CUSTOMER CARE PROCESS IMPOSSIBLE

ZA***2 The most frustrating month of my life trying to re-issue a suspended Covid ticket. It is simply impossible to make big decisions like times, dates, discuss options etc using the whatsapp and web platforms. it takes a week for someone to get back to you with one option. I need to SPEAK to someone on the PHONE. This is an half-our conversation on the phone discussing different options, but now it has taken a month and my ticket is still not booked and the price just keeps going up. Please can someone call me on ***.