RB
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1 reviews | Active since Mar 2022

06 Mar 2022, 14:34

TRAVELSTART COULD BE A **** !!!!

Hi all,

I have the exact problem currently with traveltar and i m startind to believe this is definately a ****.

we bought ticket for dubai in November 2021 for december travel . Unfortunately before our trip emirates cancelled the flights due to omicron and our tickets became suspended. on Januray 19th i think ,the UAE was reopened and we immediately contacted travelstar via the website and watsup to rebook for march 19,2022 . needless to tell you that our requested flight is only 11 days to go and we do not have any confirmation of booking at all. we are now seriously looking at buying new tickets and requesting a refund that will probably never happen. As i am actually a government official in the justice department ,i can assure you this company will get the required scrutiny . this was my booking ZA***1

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Replies (1)
Travelstart
Travelstart's reply07 Mar 2022, 15:02
Official
Hi Roshan,

Thank you for reaching out to us.

I am sorry that you have been struggling to reserve the new dates and have the change take effect.

Please note I have done a search for availability and can see that there are no business class seats available for your requested date.  However a few days prior and after, there are business class seats available at an increased rate.  Please revert via the client contact form to advise how flexible you are so that we can assist you.

Kind Regards,
Melissa