CS
CELESTE S

1 reviews | Active since Feb 2011

31 Oct 2018, 11:29

TRAVELSTART CHARGING DOUBLE REFUSING TO REFUND DOUBLE CHARGES

2nd complaint in re travelstart. I will never in my life again refer them to anybody I know or anybody that asks me travel related questions. Guess what after emailing proof that I was charged double for certain charges with our last booking with travelstart they again refused to refund me. they just pass the buck to cartrawler. cartrawler refuses to refund me. and that is the end of the story. now nobody even responds to me.

0
Replies (1)
Travelstart
Travelstart's reply31 Oct 2018, 11:49
Official

Good day

Thank you for your feedback and I do apologize for the dissatisfaction for the service received.

I have asked one of our agents to give you a call shortly.

Regards

Tracey