ES
Elaine S

1 reviews | Active since Nov 2012

11 Oct 2021, 15:34

Travelstart cannot be contacted in any way to cancel a booking = theft

Do not make a booking through Travelstart. You cannot reach them to make changes, even after paying extra to have a ticket which allows changes. There is no contact number. You have to use WhatsApp to contact them and/or a digital form which must be submitted "which they will contact you shortly".

0
Replies (1)
Travelstart
Travelstart's reply11 Oct 2021, 19:48
Official
Hi Elaine, 

Thank you for taking my call earlier and allowing me to assist with your booking query over the phone.

As discussed your flights have already been suspended. I have sent you an email confirming this as well as advised how to contact us when you are ready to rebook and when travel needs to be completed by. 

The contact details in Mr Straton's booking have also been updated as per your request.

Kind Regards,

Marcelle