NM
Ngoni M
1 reviews | Active since Jun 2021
30 Jun 2021, 12:04
Travelstart booking management
Hello I have been trying to contact you guys for a booking that i made today and i wanted to change the dates but i recieved an email saying my flight was canceled and i did not select this option please may you contact me as this is a great financial inconvenience
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Travelstart's replyOfficial
30 Jun 2021, 15:03Hi Ngoni,
Thank you for reaching out to us.
I have tried to call you to no avail. Please note that I have checked the booking and can see that there are 4 client contact forms all requesting a refund. We have refunded as requested and you will have to make a new booking. I have asked the finance team to expedite the release of the funds. Please let us know if you need further assistance.
Kind Regards,
Melissa
Thank you for reaching out to us.
I have tried to call you to no avail. Please note that I have checked the booking and can see that there are 4 client contact forms all requesting a refund. We have refunded as requested and you will have to make a new booking. I have asked the finance team to expedite the release of the funds. Please let us know if you need further assistance.
Kind Regards,
Melissa
Travelstart's reply30 Jun 2021, 15:03
Official
Hi Ngoni,
Thank you for reaching out to us.
I have tried to call you to no avail. Please note that I have checked the booking and can see that there are 4 client contact forms all requesting a refund. We have refunded as requested and you will have to make a new booking. I have asked the finance team to expedite the release of the funds. Please let us know if you need further assistance.
Kind Regards,
Melissa
Thank you for reaching out to us.
I have tried to call you to no avail. Please note that I have checked the booking and can see that there are 4 client contact forms all requesting a refund. We have refunded as requested and you will have to make a new booking. I have asked the finance team to expedite the release of the funds. Please let us know if you need further assistance.
Kind Regards,
Melissa