TRAVELSTART BAD SERVICE

<p>I made a booking on the 7th of April from durban to came towm ref ZA ********** 1 and i email proof of payment on the same day. in the morning i received an email saying my booking was camncelled cause they did not recive my payment according to them. On the 11 of April i send an email to them with my confirmation of payment, then they rep**** proof was recived and they will do a refund.</p> <p>yesterday i phone again i was treanfered to different people and each person wanted me to resend proof and was on hold for an hour while i was holing for Manager, later i spoke to Darle Dreyer who he said his a manager. he said his busy with my refund will send confirmation asap after 4 hour i called him again and he told me no the refund department is closed.</p> <p> </p> <p>he then said, he will do a refund in the morning, phn again at 10am today . he refused to come on the phone and told the agent Katleho to say his busy on the line, was on hold untill 10:45 and they drop the phone.</p> <p> </p> <p>after 15 min Darle Dreyer called me, he apologise and promised that refund will be done before 10 i then told him i'm taking this matter futher. TARVELSTART HAS A VERY POOR AND DISGUSTING SERVICE.</p> <p> </p> <p>please i need assistance on this matter asap</p>