LS
Lesego S
1 reviews | Active since Dec 2021
05 Dec 2021, 09:00
Travelstart
I would give them a 0/5 if I could. They are unreachable at a time of crisis. Worst service ever received. I will never book my travel through them again!!!
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Travelstart's replyOfficial
12 Dec 2021, 15:07Hi Lesego,
Thanks for reaching out and sorry for the frustration caused in trying to reach our team.
Due to the unexpected travel bans, many passengers' travel plans have been impacted globally. We have since received a very large influx of queries.
Our team are trying to get to all customer queries as quickly as possible however, there is a delay in our responses.
You have not provided a Travelstart reference number but we have managed to located your booing using an email address and see our team have responded to your email.
Your booking is ending in: 6539 is with our refunds team who will be in contact via email with a refund quote.
Kind Regards,
Marcelle
Thanks for reaching out and sorry for the frustration caused in trying to reach our team.
Due to the unexpected travel bans, many passengers' travel plans have been impacted globally. We have since received a very large influx of queries.
Our team are trying to get to all customer queries as quickly as possible however, there is a delay in our responses.
You have not provided a Travelstart reference number but we have managed to located your booing using an email address and see our team have responded to your email.
Your booking is ending in: 6539 is with our refunds team who will be in contact via email with a refund quote.
Kind Regards,
Marcelle
Travelstart's reply12 Dec 2021, 15:07
Official
Hi Lesego,
Thanks for reaching out and sorry for the frustration caused in trying to reach our team.
Due to the unexpected travel bans, many passengers' travel plans have been impacted globally. We have since received a very large influx of queries.
Our team are trying to get to all customer queries as quickly as possible however, there is a delay in our responses.
You have not provided a Travelstart reference number but we have managed to located your booing using an email address and see our team have responded to your email.
Your booking is ending in: 6539 is with our refunds team who will be in contact via email with a refund quote.
Kind Regards,
Marcelle
Thanks for reaching out and sorry for the frustration caused in trying to reach our team.
Due to the unexpected travel bans, many passengers' travel plans have been impacted globally. We have since received a very large influx of queries.
Our team are trying to get to all customer queries as quickly as possible however, there is a delay in our responses.
You have not provided a Travelstart reference number but we have managed to located your booing using an email address and see our team have responded to your email.
Your booking is ending in: 6539 is with our refunds team who will be in contact via email with a refund quote.
Kind Regards,
Marcelle