TRAVELSTART ARE *****! AND ARE TAKING ADVANTAGE OF THEIR CUSTOMERS!

I am extremely disgusted by how Travelstart have managed my issue!! Travelstart double debited my account when I booked my flight in December 2021, they played games with, acted like they don’t know anything about, failed to prove that they didn’t double debit, they request proof from my side and I gave them. Worst part of it all they keep making excuses with no bases!! They are a ***** company and must be BANNED from trading at all costs!! Up until now they have not returned my flight money!! You can’t get a hold of them via telephone instead they redirect you to WhatsApp and email as if that is enough, no agent calls you, they respond to their emails and WhatsApp after 2 weeks!!THIS IS ***** AND I WANT MY MONEY BACK!! To add to that i asked my partner to book a flight to FlySAFAIR but when she clicked checkout our ticket got redirected to lift and money was debited without our approval, this is the second time this has happened, the first time I kept quiet and now it happened again!!