BC
Benji C

1 reviews | Active since Mar 2009

18 Aug 2022, 13:38

Travelstart and Airlink should be ashamed of themselves

Do not book your ticket through these people - they will suck you dry. I have been hospitalised and asked for a refund that I booked through them on Airlink - here is their response Service fee & Travelstart products: R224.44 (Non refundable)

Fare and Taxes :R1143.96 Airline penalty : R999.50 Refund admin fee : R0.00 Estimated Refundable amount:R144.46

Refunds usually take 12-24 weeks to be finalized i.e. for funds to reflect on your credit card or bank account but due to the current situation, please expect significant delays in processing on the airline's side.

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Benji C's update09 Sept 2022, 11:15
Reviewer Update
I was contacted by a representative of Travelstart, asking for supporting documents which I provided. Unfortunately her email address turned out to be non-existent. ***. I stand by my original review.