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KN
Kevin N

1 reviews | Active since Mar 2011

01 Apr 2020, 02:21

Travelstart - an unreliable company - do not book using them

Dear Travelstart

I have been waiting for my promised refund due to your error for weeks now. Please process my refund as promised. This is urgent.

Regards

0
Replies (3)
Travelstart
Travelstart's reply02 Apr 2020, 13:41
Official
Good day Kevin

I trust you are well and do apologise for the delayed response.

I have checked your booking and I see that the refund has been processed by our team.
Please allow 7-10 bank days for the funds to reflect in your account.

I trust all is now in order.

We do apologise for any inconvenience caused.

Kind regards,
Melony at Travelstart
KN
Kevin N's update02 Apr 2020, 21:24
Reviewer Update
Great thank you - I will check my account. All the best with the other queries during this difficult time.
Travelstart
Travelstart's reply03 Apr 2020, 14:42
Official
Thank you Kevin

That is greatly appreciated.

I hope you have a great day further.

Kind regards,
Melony at Travelstart