LJ
Lorena J
1 reviews | Active since Aug 2019
21 Aug 2019, 13:43
Travelstart all the way!
5 stars and thumbs up to Tracey-Lee October! Thank you for your patient, efficient and professional assistance in changing my booked flight. Credit has got to be given where it is due with Call Centre Operators not going the extra mile anymore and customer service being what it is today, what an absolute pleasure! Thank you to the ENTIRE Travelstart team too for always being courteous, efficient and willing AND able to always assist me when needed. WELL DONE!
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Travelstart's replyOfficial
21 Aug 2019, 13:47Hello Lorena
Thanks for the amazing feedback and five star review! It really made our day.
We strive at delivering only the best customer service, and this is proof that we are moving in the right direction.
I will be sure to pass on your great feedback to Tracey-Lee and her manager.
I hope you have a great day and we look forward to assisting you with your next booking.
With kind regards, Melony at Travelstart
Customer Relations Team
Thanks for the amazing feedback and five star review! It really made our day.
We strive at delivering only the best customer service, and this is proof that we are moving in the right direction.
I will be sure to pass on your great feedback to Tracey-Lee and her manager.
I hope you have a great day and we look forward to assisting you with your next booking.
With kind regards, Melony at Travelstart
Customer Relations Team
Travelstart's reply21 Aug 2019, 13:47
Official
Hello Lorena
Thanks for the amazing feedback and five star review! It really made our day.
We strive at delivering only the best customer service, and this is proof that we are moving in the right direction.
I will be sure to pass on your great feedback to Tracey-Lee and her manager.
I hope you have a great day and we look forward to assisting you with your next booking.
With kind regards, Melony at Travelstart
Customer Relations Team
Thanks for the amazing feedback and five star review! It really made our day.
We strive at delivering only the best customer service, and this is proof that we are moving in the right direction.
I will be sure to pass on your great feedback to Tracey-Lee and her manager.
I hope you have a great day and we look forward to assisting you with your next booking.
With kind regards, Melony at Travelstart
Customer Relations Team