HV
Hanlie V

1 reviews | Active since Dec 2018

13 Dec 2018, 07:22

travelstart a bad choice to travel

refrain from booking flights via travelstart. when you need to check in online, the app does not function. when you need to change a booking, they cannot be reached. in my last experience i had to purchase a new ticket because of travelstart's unavailability.

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Replies (1)
Travelstart
Travelstart's reply13 Dec 2018, 14:28
Official
Good afternoon  Hanlie Visser, 

Thank you for taking the time to contact us today and I am terribly sorry to hear that you were not pleased with the service received by Travelstart.

I have tried to call you on the number in your booking, but to no avail.

Can you kindly provide a date and time which would be suitable for us to discuss your query and concerns.

I do apologize for the inconvenience and stress caused.

Kind regards,
Melony at Travelstart