HV
Hanlie V
1 reviews | Active since Dec 2018
13 Dec 2018, 07:22
travelstart a bad choice to travel
refrain from booking flights via travelstart. when you need to check in online, the app does not function. when you need to change a booking, they cannot be reached. in my last experience i had to purchase a new ticket because of travelstart's unavailability.
Helpful (0)
Replies (1)0
Replies (1)Travelstart's replyOfficial
13 Dec 2018, 14:28Good afternoon Hanlie Visser,
Thank you for taking the time to contact us today and I am terribly sorry to hear that you were not pleased with the service received by Travelstart.
I have tried to call you on the number in your booking, but to no avail.
Can you kindly provide a date and time which would be suitable for us to discuss your query and concerns.
I do apologize for the inconvenience and stress caused.
Kind regards,
Melony at Travelstart
Thank you for taking the time to contact us today and I am terribly sorry to hear that you were not pleased with the service received by Travelstart.
I have tried to call you on the number in your booking, but to no avail.
Can you kindly provide a date and time which would be suitable for us to discuss your query and concerns.
I do apologize for the inconvenience and stress caused.
Kind regards,
Melony at Travelstart
Travelstart's reply13 Dec 2018, 14:28
Official
Good afternoon Hanlie Visser,
Thank you for taking the time to contact us today and I am terribly sorry to hear that you were not pleased with the service received by Travelstart.
I have tried to call you on the number in your booking, but to no avail.
Can you kindly provide a date and time which would be suitable for us to discuss your query and concerns.
I do apologize for the inconvenience and stress caused.
Kind regards,
Melony at Travelstart
Thank you for taking the time to contact us today and I am terribly sorry to hear that you were not pleased with the service received by Travelstart.
I have tried to call you on the number in your booking, but to no avail.
Can you kindly provide a date and time which would be suitable for us to discuss your query and concerns.
I do apologize for the inconvenience and stress caused.
Kind regards,
Melony at Travelstart
