Travelstart

My daughter has been trying to recover a payment made to Travelstart for a flight booking that was cancelled. emails with the necessary reference number and her banking details have been supp**** as per Travelstart request. This issue has been ongoing now since the 15 February 2022 without even a proper email or answer from Travelstart. Every time a email has been sent to them, they reply that they require the banking details. Time for Mr. nice guy is past.