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Jan-Hendrik van Staden

1 reviews | Active since Oct 2020

02 Oct 2020, 15:09

Travel-what...

Pathetic...booked, printed the confirmation. Today I wanted to make sure and what the hell... They told me sorry, we have not taken the money and your booking was never put through.. After I got a confirmation ref nr.... never again.

0
Replies (2)
Travelstart
Travelstart's reply02 Oct 2020, 16:23
Official
Hi Jan-Hendrik, 

Thanks for taking the time to share your experience when booking with us and regret to hear it was not a great one.  

I have contacted you 3 times on the number you have provided however there is no answer and I am unable to leave a message.

Please let me know when it is a convenient time to call so I can assist over the phone.

Kind Regards,

Marcelle
Travelstart
Travelstart's reply03 Oct 2020, 09:12
Official
Hi Jan-Hendrik,

I have called again on the number you have provided, to assist with your booking but there is still no answer.

Please provide an alternative number I can reach you on.

Kind Regards,

Marcelle