TM
Tazz M
1 reviews | Active since Nov 2011
19 Oct 2019, 17:44
Travel start being reported to Ombudsman
Travelstart after hours call centre is shocking! I am trying to change tickets for a lady whose father has been admitted in hospital after suffering from a stroke and the service has been absolutely pathetic by Asanda who claims to be the only agent in the call centre. I intend sending all recordings (4in total), to a few media houses and the ombudsman on Monday morning
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Travelstart's replyOfficial
19 Oct 2019, 18:40Good evening Tazz,
We're extremely sorry to hear about the unfortunate event.
Could you kindly send us a private message with your booking number and contact details and you will be contacted by a consultant. We do apologize for the inconvenience caused.
We're extremely sorry to hear about the unfortunate event.
Could you kindly send us a private message with your booking number and contact details and you will be contacted by a consultant. We do apologize for the inconvenience caused.
Travelstart's reply19 Oct 2019, 18:40
Official
Good evening Tazz,
We're extremely sorry to hear about the unfortunate event.
Could you kindly send us a private message with your booking number and contact details and you will be contacted by a consultant. We do apologize for the inconvenience caused.
We're extremely sorry to hear about the unfortunate event.
Could you kindly send us a private message with your booking number and contact details and you will be contacted by a consultant. We do apologize for the inconvenience caused.