1 reviews | Active since Mar 2017

29 Jun 2017, 22:31

TRAVEL START AIRLINE AGENT A ****

<p>This is a total ****. My sister recently purchased an air ticket from cyprus from travel start.All hell broke lose when she arrived at the airport and was denied boarding the plane. We had to pay an emergency ticket for her to be accpted. Tried to call travel start and spoke to one Katlego from their call centre in cape town and he promised to call back. Its 3 days now. i advice people never to use this for booking their flights otherwise they will be ******</p>

0
Replies (3)
Travelstart
Travelstart's reply29 Jun 2017, 22:36
Official

Dear Tavonga

Thank you for your feedback.

Please could you assist me the Travelstart booking reference so that I can proceed with investigation into your sisters booking.

Could you also provide feedback as to why she was denied boarding?

Kind regards

Tamara

's update29 Jun 2017, 22:38
Reviewer Update

ref no. ZA ********** 1

Travelstart
Travelstart's reply29 Jun 2017, 22:41
Official

Dear Tavonga

Thank you for your reply.

I have sent you a direct email. Please could you reply to me there.

Regards

Tamara