ML
Marina L
1 reviews | Active since May 2019
02 May 2019, 17:08
Travel Agency with top service and great fares
Hello World Travelers, today was my third on-line booking with Travelstart South Africa over a period of two years. I really have to recommend this travel agency. Super airfares, quick to navigate and get your tickets. Today I had difficulties in booking my own seats with Turkish Air so I called Travelstart via Messenger. Within minutes I received a message back asking for my contact number. I very soon received a call from Dino who put me through to their Guest Service. Within minutes a super friendly lady got me my seats on all the flights I was booked on. Big thanks to Travelstart, Dino and their Guest Service department.
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Travelstart's replyOfficial
03 May 2019, 07:40Dear Marina Laurova
Thank you very much for taking the time out of your busy schedule to write to us, about your experience.
We are extremely grateful for this amazing feedback.
We always strive at delivering the best customer service and this is proof that we are moving in the right direction.
I will make sure Dino, Lucretia and their managers know about your amazing compliment.
I hope you have a wonderful day further.
With kind regards, Melony at Travelstart
Customer Relations Team
Travelstart's reply03 May 2019, 07:40
Official
Dear Marina Laurova
Thank you very much for taking the time out of your busy schedule to write to us, about your experience.
We are extremely grateful for this amazing feedback.
We always strive at delivering the best customer service and this is proof that we are moving in the right direction.
I will make sure Dino, Lucretia and their managers know about your amazing compliment.
I hope you have a wonderful day further.
With kind regards, Melony at Travelstart
Customer Relations Team