Ticket (ZA***7): Refund

I booked a return flight from Jhb to Bloemfontein for the 27th Jan 2016. The morning of the flight i got a message that i needed to supply banking details to effect payment again as there were insufficient funds in my account, which i did. On arrival at OR Tambo i was told my booking had been cancelled due to funds not being available. So i paid cash to Bloem. The below amounts went off my account:<br> R1767.92 @SAA<br> R295.00 @Travelstart<br> *R2767.56 @Travelstart around 13:37 27/01/2016 <br> *R2052 @SAA around 8:50 02/02/2016<br> <br> Note that the last two payments were post my trip.<br> <br> On the 28th I contacted the call centre and spoke to Sharlene who adviced that Eva was dealing with my query and she would call me in an hour. Two hours later I called back as no one called me, and i was told Sharlene was busy on the line, I should email my query to ticketing@travelstart, which I did. To date no response , yet funds continue to be deducted off my account.....!!!!!<br> <br> Im not sure of your turnaround time, but I would like the last two amounts to be refunded. I strongly doubt that I'd make use or even refer anyone to your website<br> <br> Regards