EO
Eirwen O
1 reviews | Active since Jun 2020
21 Jan 2022, 11:05
******* ******* *******
Are you simply *****ING our money and not offering the hundreds of clients like myself whom you are completely ignoring any assistance.
Interesting that you cut telephone numbers during a pandemic so NO ONE can phone
Helpful (0)
Replies (2)0
Replies (2)
Travelstart's replyOfficial
23 Jan 2022, 09:30Hi Eirwen,
Thank you for reaching out to us.
I have located the bookings in question and will be giving you a call during the day to further assist. Please note as per previous communication we have received none of your requests and I believe this was the same issue you had encountered in December which lead me to contact you to suspend the bookings initially.
There might be a problem with the email service provider you are using and I suggest that you attempt to send the requests from a gmail account instead as there seem to be no blocking issues on gmail.
Please keep a lookout for my call back.
Kind Regards,
Melissa
Thank you for reaching out to us.
I have located the bookings in question and will be giving you a call during the day to further assist. Please note as per previous communication we have received none of your requests and I believe this was the same issue you had encountered in December which lead me to contact you to suspend the bookings initially.
There might be a problem with the email service provider you are using and I suggest that you attempt to send the requests from a gmail account instead as there seem to be no blocking issues on gmail.
Please keep a lookout for my call back.
Kind Regards,
Melissa
Travelstart's reply23 Jan 2022, 09:30
Official
Hi Eirwen,
Thank you for reaching out to us.
I have located the bookings in question and will be giving you a call during the day to further assist. Please note as per previous communication we have received none of your requests and I believe this was the same issue you had encountered in December which lead me to contact you to suspend the bookings initially.
There might be a problem with the email service provider you are using and I suggest that you attempt to send the requests from a gmail account instead as there seem to be no blocking issues on gmail.
Please keep a lookout for my call back.
Kind Regards,
Melissa
Thank you for reaching out to us.
I have located the bookings in question and will be giving you a call during the day to further assist. Please note as per previous communication we have received none of your requests and I believe this was the same issue you had encountered in December which lead me to contact you to suspend the bookings initially.
There might be a problem with the email service provider you are using and I suggest that you attempt to send the requests from a gmail account instead as there seem to be no blocking issues on gmail.
Please keep a lookout for my call back.
Kind Regards,
Melissa
EO
Eirwen O's updateReviewer Update
23 Jan 2022, 19:4710 hours later and NO call. Promises made and not kept
The email address is fine when I want to PAY money to you
I have also used the Travelstart Portal over 50 times and no reply. That has NOTHING to do with my email address.
THIS IS WORSE THAN A DISGRACE
Time for Carte Blanche
I wonder how many of the people who have complained on this forum will agree?
The email address is fine when I want to PAY money to you
I have also used the Travelstart Portal over 50 times and no reply. That has NOTHING to do with my email address.
THIS IS WORSE THAN A DISGRACE
Time for Carte Blanche
I wonder how many of the people who have complained on this forum will agree?
EO
Eirwen O's update23 Jan 2022, 19:47
Reviewer Update
10 hours later and NO call. Promises made and not kept
The email address is fine when I want to PAY money to you
I have also used the Travelstart Portal over 50 times and no reply. That has NOTHING to do with my email address.
THIS IS WORSE THAN A DISGRACE
Time for Carte Blanche
I wonder how many of the people who have complained on this forum will agree?
The email address is fine when I want to PAY money to you
I have also used the Travelstart Portal over 50 times and no reply. That has NOTHING to do with my email address.
THIS IS WORSE THAN A DISGRACE
Time for Carte Blanche
I wonder how many of the people who have complained on this forum will agree?