*******
I asked for a refund due to me not being able to use my flights at all. I get a quote for a hefty airline penalty. Travelstart is so quick to throw visa denied polivy in my face even though i purchased a policy to cover me. I keep explaining that i could not even go an apply for a visa due to my sponsorship falling through and they dont give a damn. I canceled months before departure date and i am sure tge airline will re sell my tickets and make the money back yet i get a penalty. I find 20% refund of a massive payment i made is a ****** insult. I work hard for the money i have and they just step in and take it... i will be taking this further you *******. The refund department is condescending and rude.
Dear Mr. Neethling,
please provide us with your Travelstart booking reference and contact details to be able to assist you with your query.
With thanks,
***nor at Travelstart
Best regards,
Dear Mr. Neethling,
please provide us with your Travelstart booking reference and contact details to be able to assist you with your query.
With thanks,
***nor at Travelstart
Best regards,
Dear Mr. Neethling,
we will revert back to you within 24 hours.
We appreciate your understanding in this regard.
With thanks,
***nor at Travelstart
Best regards,
Dear Mr. Neethling,
we will revert back to you within 24 hours.
We appreciate your understanding in this regard.
With thanks,
***nor at Travelstart
Best regards,
Dear Mr. Neethling,
thank you for taking our call earlier. As discussed, we await the submission of the requested documentation to be able to liaise with the operating airline. Please send the information to *** at your earliest convenience.
We appreciate your understanding in this regard.
With thanks,
Rushaan at Travelstart
Best regards,
Dear Mr. Neethling,
thank you for taking our call earlier. As discussed, we await the submission of the requested documentation to be able to liaise with the operating airline. Please send the information to *** at your earliest convenience.
We appreciate your understanding in this regard.
With thanks,
Rushaan at Travelstart
Best regards,
Dear Mr. Neethling,
Thank you taking my calls and responding to my emails regarding the options that we availed to you.
I would like to conclude that this query is resolved and your refund application is in progress.
Travelstart would like to apologize for any inconvenience caused.
Regards
Rushaan at Travelstart
Best regards,
Dear Mr. Neethling,
Thank you taking my calls and responding to my emails regarding the options that we availed to you.
I would like to conclude that this query is resolved and your refund application is in progress.
Travelstart would like to apologize for any inconvenience caused.
Regards
Rushaan at Travelstart
Best regards,