THEY ***** FROM YOU!

<p>Where do i begin? Booked my one way from Cape Town to Auckland with them, missed my flight due to airline not clearing me for take off even though i was there 4 hours before flight, and only got cleared for a flight the next day. I got my travel insurance from Travelstart as well. The funny thing is, i have been unable to get hold of ANYONE to be of any help regards to a possible claim as i had expenses for another unexpected day spent in Cape Town, and missed my check in in Auckland without a refund. Every number i call, i get put through to someone else. Its bee 3 weeks now, and still nothing, SO I WANT MY MONEY BACK AS I AM CLEARLY NOT INSURED!!!!</p> <p> </p> <p>Now i booked my flight back also with them, and paid for the cancellation guarantee, but when i ask for it, they deduct more than half of what i paid for my ticket, even though its a month before my actual flight??!!! What the hell did i pay for then?!</p>