MD
Maryke D
1 reviews | Active since May 2015
04 Mar 2021, 08:42
THE WORST EXPERIENCE WITH TRAVELSTART!!!
Shocking experience with trying to book flights. I requested to change my flight to fly BA6405 08:10 JNB-CPT 5 March, paid the change in airfare but once I received my e-Ticket it stated my flight is at 09:45 BA6414
I have tried numerous times to get hold of them to no avail. You can't call anyone, you can only send online tickets.. I need this flight to be changed immediately.
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Replies (1)
Travelstart's replyOfficial
04 Mar 2021, 13:39Hi Maryke,
Thank you for reaching out to us. I have called you and advised that there was a change in the airline schedule and they cancelled the 08:10 flight. I have sent you screenshots advising that this was done after we booked in the correct flight.
Wishing you a good day further.
Kind Regards,
Melissa
Thank you for reaching out to us. I have called you and advised that there was a change in the airline schedule and they cancelled the 08:10 flight. I have sent you screenshots advising that this was done after we booked in the correct flight.
Wishing you a good day further.
Kind Regards,
Melissa
Travelstart's reply04 Mar 2021, 13:39
Official
Hi Maryke,
Thank you for reaching out to us. I have called you and advised that there was a change in the airline schedule and they cancelled the 08:10 flight. I have sent you screenshots advising that this was done after we booked in the correct flight.
Wishing you a good day further.
Kind Regards,
Melissa
Thank you for reaching out to us. I have called you and advised that there was a change in the airline schedule and they cancelled the 08:10 flight. I have sent you screenshots advising that this was done after we booked in the correct flight.
Wishing you a good day further.
Kind Regards,
Melissa