1 reviews | Active since Oct 2011
The best customer service received!
My first interaction with Travelstart was in November 2018. I arranged vouchers as gifts to staff to be given at our annual year end function. I dealt with a Charles Mogoera. I sent him an mail and within a few hours I received everything I needed from him. I was totally blown away by the efficient customer service then already. From there I investigated using a voucher both myself and my boyfriend received. I sent a mail to the email address provided and again - WOW! The response I received from a few people in a matter of minutes was amazing! I ended up dealing with a lady by the name of Kim Dullisear. She assisted me from quotes through to the final booking. I never had to follow up on anything. Things was just running so smoothly! We went on holiday on the 17th June and returned on the 24th June. We had absolutely NO glitch in the process from getting on the plane, to enjoying our stunning holiday, and returning home again. Everything was perfectly arranged and organised. We didn't have to query a single thing! It was the best holiday ever. I will honestly recommend Travelstart to all my friends and family, and will personally only book my holidays through Travelstart going forward :)
Thank you very much for taking the time to write to us, about your experience.
It's fantastic for us when people like yourself take the time to let us know that they had great experience when booking with us!
I will make sure Charles, Kim and their managers know about your amazing feedback.
I hope you have a wonderful day further.
With kind regards, Melony
Travelstart Customer Relations Team
Thank you very much for taking the time to write to us, about your experience.
It's fantastic for us when people like yourself take the time to let us know that they had great experience when booking with us!
I will make sure Charles, Kim and their managers know about your amazing feedback.
I hope you have a wonderful day further.
With kind regards, Melony
Travelstart Customer Relations Team
