1 reviews | Active since Jun 2018
TERRIBLE TRAVELSTART
Had the most terrible experience with Travelstart. Booked two tickets on their website for my Mom and on checking the one found the dates incorrect on both tickets. Contacted their office and they informed us that according to their IT Department that we selected the incorrect dates. We found this is not possible due to the one incorrect date was not a date that we even browsed on and me and my Mom checked before paying. I've emailed them back asking that someone must contact me and have not gotten any feedback. I will definitely not recommend them and found that the lady that answered the phoned gave the idea that my Mom was *********** to book tickets, I had to inform her that I was there while she booked them.
Hi Ilse,
Thank you very much for taking the time out of your busy schedule to write to us, about your experience.
I am so sorry to hear that you feel that way, one of our customer experience representatives will be in contact with you shortly. Thank you in advance for your patience, I'm sure we will come to a swift resolution for this.
Kind regards,
Dino at Travelstart
Hi Ilse,
Thank you very much for taking the time out of your busy schedule to write to us, about your experience.
I am so sorry to hear that you feel that way, one of our customer experience representatives will be in contact with you shortly. Thank you in advance for your patience, I'm sure we will come to a swift resolution for this.
Kind regards,
Dino at Travelstart
Hi there Ilse,
I have just gotten off the line with your mother, I have sent a response to you via email regarding your query.
Thanks so much for your feedback.
Kind Regards,
Stacey at Travelstart
Hi there Ilse,
I have just gotten off the line with your mother, I have sent a response to you via email regarding your query.
Thanks so much for your feedback.
Kind Regards,
Stacey at Travelstart