TERRIBLE SERVICE FROMM TRAVELSTART- DONT USE THEM

VERY SHOCKED AND DISSAPOINTED WITH TERRIBLE SERVICE FROM TRAVELSTART! They take a week to respond to any query or complaints. I requested a date change for a flight and they took so long to respond and eventually sent confirmation on the day of the flight. Meaning that the flight had to get date changed again back to its original flight date becuase they sent confirmation too late. They charge a large fee for the change when it had to be changed back again anyway because of their slow service. Now they refuse to refund the first date change which they messed up! They take a week to reply and I have had to send about 4 emails following up to get one response in which they just say sorry we have had many emails and dont bother answering my questions in the email or updating me on my complaint and refund request.

WILL NEVER USE TRAVELSTART AGAIN AND WILL TELL EVERYONE I KNOW TO AVOID USING THEM AND THEIR TERRIBLE CUSTOMER SERVICES!!!!!!!!!!!!!!!!