RB
Roel B
1 reviews | Active since Jan 2021
22 Apr 2022, 09:35
Terrible service
Absolute terrible service the past two days. I tried to book just a local return flight Johannesburg to Port Elizabeth. They take your money for the booking fee, but payment for the ticket do not go through. Website just stalls. Tried to call, whatsup, email. No response over 24 hours. I ended up with 4 ***** transactions on my card for small amounts while trying to deal with them. Had to go to the bank to cancel it and then used a travel agent. Never again..
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Replies (1)Travelstart's replyOfficial
22 Apr 2022, 12:51Hi Mr Bester,
Thank you for taking my call.
As advised I will have the tech team address the above issue as this is concerning to us. Thank you for taking the time to relay your concerns to me. I am happy that you have been sorted and wish you a wonderful day further.
Kind Regards,
Melissa
Thank you for taking my call.
As advised I will have the tech team address the above issue as this is concerning to us. Thank you for taking the time to relay your concerns to me. I am happy that you have been sorted and wish you a wonderful day further.
Kind Regards,
Melissa
Travelstart's reply22 Apr 2022, 12:51
Official
Hi Mr Bester,
Thank you for taking my call.
As advised I will have the tech team address the above issue as this is concerning to us. Thank you for taking the time to relay your concerns to me. I am happy that you have been sorted and wish you a wonderful day further.
Kind Regards,
Melissa
Thank you for taking my call.
As advised I will have the tech team address the above issue as this is concerning to us. Thank you for taking the time to relay your concerns to me. I am happy that you have been sorted and wish you a wonderful day further.
Kind Regards,
Melissa
