AR
Aiyesha R
1 reviews | Active since Sept 2013
20 Dec 2021, 09:59
Terrible service!!
I wish that there was an option to rate a ZERO!!!!! Thee worst travel agent ever!!
Helpful (0)
Replies (1)0
Replies (1)
Travelstart's replyOfficial
22 Dec 2021, 15:12Hi Aiyesha,
Thank you for reaching out to us.
Please note I have checked the booking and can see that the team has calculated the cost to change, set up the invoice and sent the payment link to you numerous from 18 December. I have checked the fare earlier and resent the updated link advising of payment to be made prior to 19H00 so that we can allocate it to the booking and have the ticket reissued.
I suggest y0ou check the spam or junk folder so that the additional payment can be collected and the ticket reissued.
Wishing you a lovely festive.
Kind Regards,
Melissa
Thank you for reaching out to us.
Please note I have checked the booking and can see that the team has calculated the cost to change, set up the invoice and sent the payment link to you numerous from 18 December. I have checked the fare earlier and resent the updated link advising of payment to be made prior to 19H00 so that we can allocate it to the booking and have the ticket reissued.
I suggest y0ou check the spam or junk folder so that the additional payment can be collected and the ticket reissued.
Wishing you a lovely festive.
Kind Regards,
Melissa
Travelstart's reply22 Dec 2021, 15:12
Official
Hi Aiyesha,
Thank you for reaching out to us.
Please note I have checked the booking and can see that the team has calculated the cost to change, set up the invoice and sent the payment link to you numerous from 18 December. I have checked the fare earlier and resent the updated link advising of payment to be made prior to 19H00 so that we can allocate it to the booking and have the ticket reissued.
I suggest y0ou check the spam or junk folder so that the additional payment can be collected and the ticket reissued.
Wishing you a lovely festive.
Kind Regards,
Melissa
Thank you for reaching out to us.
Please note I have checked the booking and can see that the team has calculated the cost to change, set up the invoice and sent the payment link to you numerous from 18 December. I have checked the fare earlier and resent the updated link advising of payment to be made prior to 19H00 so that we can allocate it to the booking and have the ticket reissued.
I suggest y0ou check the spam or junk folder so that the additional payment can be collected and the ticket reissued.
Wishing you a lovely festive.
Kind Regards,
Melissa