JM
Josh M
1 reviews | Active since Oct 2012
18 May 2022, 11:07
Terrible Customer Service
Travelstart customer care is almost non existing. Been on hold for over an hour and still no answer. Seems like it's impossible to speak to an actual employee, only automated answering recordings and Whatsapp bots. Received better service at home affairs.
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Replies (1)
Travelstart's replyOfficial
18 May 2022, 14:42Hi Josha,
Thank you for reaching out to us. I have checked the booking and can Confirm that we received the request for cancellation and the team has been made aware of this. Please keep an eye on your emails for our correspondence and action the confirmation via the link.
Kind Regards,
Melissa
Thank you for reaching out to us. I have checked the booking and can Confirm that we received the request for cancellation and the team has been made aware of this. Please keep an eye on your emails for our correspondence and action the confirmation via the link.
Kind Regards,
Melissa
Travelstart's reply18 May 2022, 14:42
Official
Hi Josha,
Thank you for reaching out to us. I have checked the booking and can Confirm that we received the request for cancellation and the team has been made aware of this. Please keep an eye on your emails for our correspondence and action the confirmation via the link.
Kind Regards,
Melissa
Thank you for reaching out to us. I have checked the booking and can Confirm that we received the request for cancellation and the team has been made aware of this. Please keep an eye on your emails for our correspondence and action the confirmation via the link.
Kind Regards,
Melissa