TERRIBLE CONSUMER SERVICE BEWARE

COvid Hits, SAA goes into liquidation and my flights get canceled. First, i get an email to say that i can't get a refund but a rescheduled flight when travel is allowed again and after two years I have until March 2023 to reschedule or request a refund. EVERYTIME i have been requested to resubmit either other documentation or something else and EVERYTIME its been from a "noreply" email and honestly i am getting FED UP. It's been 3 years and i would LIKE TO HAVE A PERSON AND NOT A BOT TO TALK TO REGARDING MY OPTIONS GOING FORWARD!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!