NS
Neil S

1 reviews | Active since Jan 2017

17 Jan 2017, 13:14

Supercharged

<p>I booked 6 tickets for some of my guys to fly to Riyadh received a confirmation mail that the tickes have been issued, on arrival at OR Tambo only two of the six tickets was issued. this was the responce received from Travelstart, R8624.23 x 2 is for the tickets for V>>>>>>>>>>>> & D>>>>>>>>>>>>><br />R18247.00 - is the travelstart service charges and products for all passenegers....... Now please explain how one pays more for the service than for the tickets? </p>

0
Replies (2)
Travelstart
Travelstart's reply17 Jan 2017, 15:14
Official

Dear Neil

Thank you for taking my call this afternoon.

As per our discussion the fees deducted were for all the passengers that were booked. I will be sending you an email for the figures as well as the amount that will be refunded back to you.

I trust that the above is in order.

Kind regards

Tamara at Travelstart

Best regards,

NS
Neil S's update09 Feb 2017, 12:36
Reviewer Update

Hi Tamara

To date no email have been received from you. Can you please let me know whats happening?

Regards Neil