SUPER disappointed with your service!!

I was very disappointed with the non-service I received from Travelstart over the weekend.<br> I lost out on an airline ticket that cost me R1600 to book because they could not be bothered to attend to a request sent to their [Email Removed] inbox. <br> <br> They know very well mishaps happen while travelling. Do we then just wait till the next working day to have urgent issues attended to???<br> <br> I strongly suggest you revisit the hours we have access to your agents. R1600 is a hell of a lot of money to me! for it to be just thrown away like that.