CB
Charlize B

1 reviews | Active since Sept 2017

24 Oct 2017, 09:41

Struggle to get through to the call center with a error on the web page that changed my booking

I booked a flight on there webpage and the flight said 08H05 and i chose that flight and when i already paid the the flight time changed. Then i tried phoning as soon as i saw and they did not answer there phones. and they want to charge me to change the flight R897.20 for an error on there webpage..

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Replies (1)
Travelstart
Travelstart's reply24 Oct 2017, 10:44
Official

Hi there

Thank you for your feedback.

Apologies for the inconvenience caused please provide us with reference and contact number so we can assist you accordingly.

Kind regards

Avril