SB
Stacey B
1 reviews | Active since Jan 2019
03 Jan 2019, 13:36
*****ing Money!
I've used the Travelstart App twice now and experienced billing problems both times.
Made a booking, paid with Credit Card, receive an invoice from Travelstart to show I've paid and then they casually hold an additional R6000.00 on my account which now I'm fighting for. Now I must await an investigation when the agents can see the money has in fact gone off the account!! Really!!??
Money Grabbing bunch! NEVER AGAIN!
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Travelstart's replyOfficial
03 Jan 2019, 13:41Dear Stacey Brandon
we are very sorry to hear about this. The pending authorization is held by your bank. One of our consultants just spoke to your bank and will contact you shortly.
With kind regards,
***nor at Travelstart
we are very sorry to hear about this. The pending authorization is held by your bank. One of our consultants just spoke to your bank and will contact you shortly.
With kind regards,
***nor at Travelstart
Travelstart's reply03 Jan 2019, 13:41
Official
Dear Stacey Brandon
we are very sorry to hear about this. The pending authorization is held by your bank. One of our consultants just spoke to your bank and will contact you shortly.
With kind regards,
***nor at Travelstart
we are very sorry to hear about this. The pending authorization is held by your bank. One of our consultants just spoke to your bank and will contact you shortly.
With kind regards,
***nor at Travelstart