1 reviews | Active since Mar 2022
Stay clear.**** *****.travelstart doesn't care about clients
Warning...stay away ..****ers...they ***** your 💰 money and leave you in the learch. My grand father passed away and I booked tickets for my sister and I. They took the funds and didn't book the tickets. I had queried the whole day on all the relevant platforms. But they couldn't care less. No compassion. No care for clients.
The response I get was they will contact me on 72 hrs. My flights was suppose to be booked the same evening to which Iade them aware and the current dilemma I faxed...still no concern...
I had to drive to the airport to find out if the tickets had been confirmed. Toy surprise they were not. I had to borrow funds and rebook for myself. As I didnt have funds for my sister.
My sister misssed her grand father's funeral coz of these rouges,and cheats.
I get a mail days afwt the ordeal from travel start. Not fully readingy full complaint advising me that the funds were not deducted and I must rebook on there portal. What the hell.
I want my full refund. I am go going through the most and I will be taking this to the newspaper and also advise Devi from the Tv reality show , to notify how you treat your customers.
Now you have my money and conviently the funds were not deducted.
Stay clear if travelstart. They are *****s and and don't care about the clients .
They will be on tv soon I wish I could rate them in negatives
Condolences to you and your family during this sad time and apologies for the frustration and inconvenience caused.
Thank you for taking my call earlier, as discussed I've searched using your email address and found 3 booking attempts, however it shows on our side payment was not successful.
If you can please email payments @ travelstart . com or bankpayments @ travelstart . com with a copy of your bank statement showing the funds were taken.
Our team will investigate and revert with feedback.
You said the bank will be contacting us - then please provide them with those email address's or the contact number provided in the email I sent earlier.
As soon as our Payments team receive the relevant information they will assist and respond soonest.
Kind Regards,
Marcelle
Condolences to you and your family during this sad time and apologies for the frustration and inconvenience caused.
Thank you for taking my call earlier, as discussed I've searched using your email address and found 3 booking attempts, however it shows on our side payment was not successful.
If you can please email payments @ travelstart . com or bankpayments @ travelstart . com with a copy of your bank statement showing the funds were taken.
Our team will investigate and revert with feedback.
You said the bank will be contacting us - then please provide them with those email address's or the contact number provided in the email I sent earlier.
As soon as our Payments team receive the relevant information they will assist and respond soonest.
Kind Regards,
Marcelle