VR
Vincent R
1 reviews | Active since Sept 2011
22 Oct 2021, 17:31
SLOW to NO responses - Travelstart
When booking the ticket online it started at 1191AED. I had to select seats, as I selected the seats, the price went up. I finally paid about 1737AED, including the seat and insurance selections. Now the ticket for Qatar does not show the seats on the tickets. When going onto the Qatar site to book the seats, the site wants to charge me again for seat selection.
Please let me know why this is happening and assist me in correcting this.
Travel start does not respond on the Whatsapp chat, the contact us form or any of the email adresses I have tried.
Helpful (0)
Replies (5)0
Replies (5)VR
Vincent R's updateReviewer Update
22 Oct 2021, 18:32This company looks like ********, My reference number does not work on their whatsapp chat anymore.
The *** number took only 7 seconds to drop me.
The following email addresses blocked me or do not take delivery, some mentioned here on HelloPeter.
No responses from messenger.
I would like Paulina Klotzbücher (COO) or Stephan Ekbergh (CEO) to explain what is happening.
Clearly Melissa is creating a smoke screen by reply here on hellopeter with an email address that does not take delivery.
Email addresses with Delivery has failed to these recipients or groups: (Status Code 5.7.1)
*** (***)
*** (***)
*** (***)
*** (***)
The following email addresses had:
Delivery to these recipients or groups is complete, but no delivery notification was sent by the destination server: (no reply received yet)
*** (***) *** (***) *** (***) *** (***)
Hope this can be resolved.
Regards,
The *** number took only 7 seconds to drop me.
The following email addresses blocked me or do not take delivery, some mentioned here on HelloPeter.
No responses from messenger.
I would like Paulina Klotzbücher (COO) or Stephan Ekbergh (CEO) to explain what is happening.
Clearly Melissa is creating a smoke screen by reply here on hellopeter with an email address that does not take delivery.
Email addresses with Delivery has failed to these recipients or groups: (Status Code 5.7.1)
*** (***)
*** (***)
*** (***)
*** (***)
The following email addresses had:
Delivery to these recipients or groups is complete, but no delivery notification was sent by the destination server: (no reply received yet)
*** (***) *** (***) *** (***) *** (***)
Hope this can be resolved.
Regards,
VR
Vincent R's update22 Oct 2021, 18:32
Reviewer Update
This company looks like ********, My reference number does not work on their whatsapp chat anymore.
The *** number took only 7 seconds to drop me.
The following email addresses blocked me or do not take delivery, some mentioned here on HelloPeter.
No responses from messenger.
I would like Paulina Klotzbücher (COO) or Stephan Ekbergh (CEO) to explain what is happening.
Clearly Melissa is creating a smoke screen by reply here on hellopeter with an email address that does not take delivery.
Email addresses with Delivery has failed to these recipients or groups: (Status Code 5.7.1)
*** (***)
*** (***)
*** (***)
*** (***)
The following email addresses had:
Delivery to these recipients or groups is complete, but no delivery notification was sent by the destination server: (no reply received yet)
*** (***) *** (***) *** (***) *** (***)
Hope this can be resolved.
Regards,
The *** number took only 7 seconds to drop me.
The following email addresses blocked me or do not take delivery, some mentioned here on HelloPeter.
No responses from messenger.
I would like Paulina Klotzbücher (COO) or Stephan Ekbergh (CEO) to explain what is happening.
Clearly Melissa is creating a smoke screen by reply here on hellopeter with an email address that does not take delivery.
Email addresses with Delivery has failed to these recipients or groups: (Status Code 5.7.1)
*** (***)
*** (***)
*** (***)
*** (***)
The following email addresses had:
Delivery to these recipients or groups is complete, but no delivery notification was sent by the destination server: (no reply received yet)
*** (***) *** (***) *** (***) *** (***)
Hope this can be resolved.
Regards,
Travelstart's replyOfficial
22 Oct 2021, 18:53Hi Vincent,
Thank you for reaching out to us.
I have tried to search for the booking.
Please can you send me the email with the details so that I can check on the seating for you. Please send it to feedback @ travelstart . com
Wishing you a wonderful day further.
Kind Regards,
Melissa
Thank you for reaching out to us.
I have tried to search for the booking.
Please can you send me the email with the details so that I can check on the seating for you. Please send it to feedback @ travelstart . com
Wishing you a wonderful day further.
Kind Regards,
Melissa
Travelstart's reply22 Oct 2021, 18:53
Official
Hi Vincent,
Thank you for reaching out to us.
I have tried to search for the booking.
Please can you send me the email with the details so that I can check on the seating for you. Please send it to feedback @ travelstart . com
Wishing you a wonderful day further.
Kind Regards,
Melissa
Thank you for reaching out to us.
I have tried to search for the booking.
Please can you send me the email with the details so that I can check on the seating for you. Please send it to feedback @ travelstart . com
Wishing you a wonderful day further.
Kind Regards,
Melissa
VR
Vincent R's updateReviewer Update
22 Oct 2021, 19:59I have done that already, that is one of the email addresses that came back with no delivery.
I have now provided you the number in the Facebook chat.
This was your short reply:
" Thank you for the information. I have checked the booking and can see that the seat booking failed and we amended the invoice before payment. You will need to book the seats directly with the airline. ~Melissa "
Now I'm waiting for your reply to provide me with ha breakdown for the charges on the invoice to show me payments for what and to whom. A complete invoice/receipt breakdown.
Regards.
I have now provided you the number in the Facebook chat.
This was your short reply:
" Thank you for the information. I have checked the booking and can see that the seat booking failed and we amended the invoice before payment. You will need to book the seats directly with the airline. ~Melissa "
Now I'm waiting for your reply to provide me with ha breakdown for the charges on the invoice to show me payments for what and to whom. A complete invoice/receipt breakdown.
Regards.
VR
Vincent R's update22 Oct 2021, 19:59
Reviewer Update
I have done that already, that is one of the email addresses that came back with no delivery.
I have now provided you the number in the Facebook chat.
This was your short reply:
" Thank you for the information. I have checked the booking and can see that the seat booking failed and we amended the invoice before payment. You will need to book the seats directly with the airline. ~Melissa "
Now I'm waiting for your reply to provide me with ha breakdown for the charges on the invoice to show me payments for what and to whom. A complete invoice/receipt breakdown.
Regards.
I have now provided you the number in the Facebook chat.
This was your short reply:
" Thank you for the information. I have checked the booking and can see that the seat booking failed and we amended the invoice before payment. You will need to book the seats directly with the airline. ~Melissa "
Now I'm waiting for your reply to provide me with ha breakdown for the charges on the invoice to show me payments for what and to whom. A complete invoice/receipt breakdown.
Regards.
VR
Vincent R's updateReviewer Update
22 Oct 2021, 20:19It seems to me with all your disclaimers and rate changes it would have been cheaper to have gone with the airline directly, with no hidden cost a 110% better customer service.
This is a complete opposite of the statement given by your CEO, Stephan Ekbergh a few years ago about hidden cost and false adverti*****t.
Regards.
This is a complete opposite of the statement given by your CEO, Stephan Ekbergh a few years ago about hidden cost and false adverti*****t.
Regards.
VR
Vincent R's update22 Oct 2021, 20:19
Reviewer Update
It seems to me with all your disclaimers and rate changes it would have been cheaper to have gone with the airline directly, with no hidden cost a 110% better customer service.
This is a complete opposite of the statement given by your CEO, Stephan Ekbergh a few years ago about hidden cost and false adverti*****t.
Regards.
This is a complete opposite of the statement given by your CEO, Stephan Ekbergh a few years ago about hidden cost and false adverti*****t.
Regards.
VR
Vincent R's updateReviewer Update
22 Oct 2021, 20:20Still no reply, anywhere, from Melissa.
VR
Vincent R's update22 Oct 2021, 20:20
Reviewer Update
Still no reply, anywhere, from Melissa.