1 reviews | Active since Jan 2011
Skywise Refund
It has now been months since a flight I had on the 19th December was cancelled and I had to re-book for twice the price, I have been given empty promises that my refund will happen within the 6 weeks after I lodged the query with yourselves.<br> <br> I have sent dozens of emails to your info email address (customer service) and to refunds and not one of them have been responded to and made many calls!!<br> <br> How is the acceptable given you are paid a fee when we use your facility to book our flights!
Thank you for taking my call.
As mentioned we sent a bulk email to our clients in January advising that they needed to contact their banks due to services not rendered by Skywise.
I am following up on getting a copy of this email sent to the booker and will forward it to you on Monday.
Kind regards,
Nazley de Vos
Customer Relations Specialist
Best regards,
Thank you for taking my call.
As mentioned we sent a bulk email to our clients in January advising that they needed to contact their banks due to services not rendered by Skywise.
I am following up on getting a copy of this email sent to the booker and will forward it to you on Monday.
Kind regards,
Nazley de Vos
Customer Relations Specialist
Best regards,
One call shortly after the post with empty promises to call me and arrange the refund!!!
One call shortly after the post with empty promises to call me and arrange the refund!!!
Nazley - just a question which Monday were you going to come back to me!!!!! :-(
Nazley - just a question which Monday were you going to come back to me!!!!! :-(
Dear Wendy,
thank you for taking my call. I will return your call in five minutes as you have requested.
Kind regards,
***nor at Travelstart
Best regards,
Dear Wendy,
thank you for taking my call. I will return your call in five minutes as you have requested.
Kind regards,
***nor at Travelstart
Best regards,