gG
glittercatpaw G
1 reviews | Active since Jan 2017
26 Oct 2021, 13:08
Should be zero stars, in favor of making money, not in assisting customers
Flights booked, continuously changed
Flight today has now been changed, zero service, one must wait over an hour for assistance, which I do not have, Connecting flight time is 5 minutes after the new arrival time, this is completely unreasonable.
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Replies (2)
Travelstart's replyOfficial
26 Oct 2021, 13:52Hi Catherine,
Thank you for reaching out to us.
Please note that involuntary flight changes is made by the airline and happens multiple times to a booking to accommodate for flight occupancy and airspace usage. I am very sorry that you have experienced frequent changes on the booking. Please can you forward me an email to feedback @ travelstart . com, with your reference and query so that I can have it addressed.
Wishing you a good day further.
Kind Regards,
Melissa
Thank you for reaching out to us.
Please note that involuntary flight changes is made by the airline and happens multiple times to a booking to accommodate for flight occupancy and airspace usage. I am very sorry that you have experienced frequent changes on the booking. Please can you forward me an email to feedback @ travelstart . com, with your reference and query so that I can have it addressed.
Wishing you a good day further.
Kind Regards,
Melissa
Travelstart's reply26 Oct 2021, 13:52
Official
Hi Catherine,
Thank you for reaching out to us.
Please note that involuntary flight changes is made by the airline and happens multiple times to a booking to accommodate for flight occupancy and airspace usage. I am very sorry that you have experienced frequent changes on the booking. Please can you forward me an email to feedback @ travelstart . com, with your reference and query so that I can have it addressed.
Wishing you a good day further.
Kind Regards,
Melissa
Thank you for reaching out to us.
Please note that involuntary flight changes is made by the airline and happens multiple times to a booking to accommodate for flight occupancy and airspace usage. I am very sorry that you have experienced frequent changes on the booking. Please can you forward me an email to feedback @ travelstart . com, with your reference and query so that I can have it addressed.
Wishing you a good day further.
Kind Regards,
Melissa
gG
glittercatpaw G's updateReviewer Update
26 Oct 2021, 14:59Absolutely shocking response,
My flight is today, and upon emailing per your request, and I will only receive a response within 24 hours?
Great! What must one do when stranded in an airport in 3 hours because a flight has since been missed, because of flight changes
My flight is today, and upon emailing per your request, and I will only receive a response within 24 hours?
Great! What must one do when stranded in an airport in 3 hours because a flight has since been missed, because of flight changes
gG
glittercatpaw G's update26 Oct 2021, 14:59
Reviewer Update
Absolutely shocking response,
My flight is today, and upon emailing per your request, and I will only receive a response within 24 hours?
Great! What must one do when stranded in an airport in 3 hours because a flight has since been missed, because of flight changes
My flight is today, and upon emailing per your request, and I will only receive a response within 24 hours?
Great! What must one do when stranded in an airport in 3 hours because a flight has since been missed, because of flight changes